Comments on: Use Discounts for Customer Retention? http://blog.jimnovo.com/2009/03/27/customer-retention-discounts/ Moving from a Low Accountability to a High Accountability Business Model Tue, 24 Jan 2012 15:46:38 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Chaitanya Sagar, Excel Expert http://blog.jimnovo.com/2009/03/27/customer-retention-discounts/comment-page-1/#comment-66792 Chaitanya Sagar, Excel Expert Thu, 23 Apr 2009 07:02:16 +0000 http://blog.jimnovo.com/?p=296#comment-66792 Hi Jim, Your post sounds really interesting. Discount is one of the promotional tool that is being used by various firms. Discounts usually attracts a good number of customers. But I think that to retain old customers , discounts may work sometimes but not always. If a customer is loyal to you price change does not matter a lot to him/her. Its about the quality of product and services given to the customer that matters. There are even customers who never buy a product if it is given in discounts. Hi Jim,
Your post sounds really interesting. Discount is one of the promotional tool that is being used by various firms. Discounts usually attracts a good number of customers. But I think that to retain old customers , discounts may work sometimes but not always. If a customer is loyal to you price change does not matter a lot to him/her. Its about the quality of product and services given to the customer that matters. There are even customers who never buy a product if it is given in discounts.

]]> By: Sandy Karcher http://blog.jimnovo.com/2009/03/27/customer-retention-discounts/comment-page-1/#comment-64834 Sandy Karcher Mon, 30 Mar 2009 15:34:20 +0000 http://blog.jimnovo.com/?p=296#comment-64834 Jim, You're right - when done correctly offers can be a powerful tool for retaining customers and building loyalty. You may be interested in a similar blog post written by Don Ryan, Senior Partner, iKnowtion. It's entitled "MORE Retailers Can Succeed in 2009" and can be found at http://www.iknowtion.com/blog/blog_post.php. Jim,

You’re right – when done correctly offers can be a powerful tool for retaining customers and building loyalty. You may be interested in a similar blog post written by Don Ryan, Senior Partner, iKnowtion. It’s entitled “MORE Retailers Can Succeed in 2009″ and can be found at http://www.iknowtion.com/blog/blog_post.php.

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